5 Questions You Should Always Ask Your Carpet Cleaner to Reveal Hidden Offers

It is highly recommended that you learn some important things about your carpet cleaner firm before hiring them. Many firms advertise low prices per room and raise it after they get to your home. Some companies bait their customers based on the fact that you are going to need to have it done that day for a special event. Also, make sure that you get hidden offers and special discounts before hiring them. You can avoid dealing with scrupulous companies by asking them the following questions regarding their carpet cleaning services:


  1. Do you offer free estimates?

Make sure that the carpet cleaning company that you are going to hire is willing to provide free estimates on the total cost. It can be done over the phone or in-person. It is advisable that you get two to three estimates before hiring so that you can be comfortable with your decision.

  1. Which carpet cleaning method are you using?

Steam carpet cleaning is known to be the best method for carpet cleaning and is recommended by most of the carpet manufacturers. So, if you are looking to hire professional cleaners, make sure that they are using the steam cleaning or the hot water extraction method for carpet cleaning. The carpet cleaning technician’s experience also plays a big role in the quality of work done. So, it would be a good move to research on the carpet cleaning firm as well as checking their customer reviews.

  1. How much time will it take for my carpet to dry?

Usually, it takes 24 hours for carpets to dry off completely because of many factors such as fiber type and humidity. However, the time can vary in different situations and can be shortened by various ways such as using fans or turning up the heat during the winter season. Some carpet companies provide special footwear to wear when the carpet is wet. Carpet steam cleaning Melbourne recommends to keep pets off while it is wet.

  1. Are you bonded and insured?

It is highly relevant that the carpet cleaning firm you are hiring is bonded and insured. Inappropriate use of chemicals and detergents can ruin your expensive carpet indefinitely which makes it imperative for carpet cleaning companies to have bonding as well as insurance. We recommend that you request the carpet cleaning company to show the proof of insurance. We also suggest that you point out the areas of concern with your carpet cleaner before commencing the work.

  1. Is your work guaranteed?

Like every other business, guarantees are quite typical to find in the industry of carpet cleaning. However, they can definitely come with certain varying conditions. So, it is advisable that you have clarity about it. Ask the company that you plan to hire upfront about the guarantees they offer. Select the best steam carpet cleaning firm by taking into account all the limitations in the guarantees they are providing. Talk to previous customers and make sure they really offer what they promise.

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Bottom Line

Carpet cleaning can be a tricky job, but if handed over to the right hands, it can make your life considerably easy. So, be smart and ask the right questions!

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